How MapleVoice connects to Acuity.
Acuity Scheduling (by Squarespace) is the appointment-booking tool salons, coaches, and clinics use to manage services, providers, and availability. MapleVoice connects to Acuity through MCP (the Model Context Protocol), so your AI voice agent can read your live availability by service and provider and write new appointments, reschedules, and cancellations directly into Acuity, live on the call.
Connect Acuity in onboarding
Secure, scoped access to your calendars and services — no developer and no custom build.
MapleVoice reads your availability
It pulls open slots by service, duration, and provider from Acuity in real time.
It answers & books the service
Every call answered in under two seconds — it matches the right service and provider and confirms the time.
The appointment lands in Acuity
The booking is written straight into Acuity with a confirmation sent to the client.
It reads from Acuity. It writes back to Acuity.
Live on the call — never a stale copy, never a nightly export.
What you can do with MapleVoice + Acuity.
Book the right service & provider
The AI matches the requested service and stylist or practitioner to your Acuity setup and books the correct duration automatically.
After-hours & overflow booking
Catch the calls that ring out mid-service or after close — they land in Acuity instead of going to voicemail.
Reschedules & cancellations
Moves or cancels an appointment and frees the slot in Acuity instantly, so the calendar stays accurate.
Returning client lookup
Recognizes a returning client, pulls their history, and rebooks their usual service in seconds.
What changes the day you connect Acuity.
Built to pay for itself.
Real-time, two-way sync
It doesn’t just read Acuity — it books, reschedules, and cancels appointments back, live during the call.
Right service, right provider
It books the correct service length and provider from your Acuity setup, so the schedule stays clean.
No missed booking calls
Unlimited simultaneous calls answered, so a busy front desk never sends a client to voicemail.
Live in 48 hours
We connect Acuity and script your services, providers, and policies — no project, no dev team.
Your Acuity data stays yours.
Scoped, least-privilege access
We connect only to what we need in Acuity — nothing more. Revoke anytime.
Encrypted & compliance-aligned
Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.
You stay in control
Your Acuity data is never sold or shared. MapleVoice acts only on the call, in real time.
MapleVoice + Acuity — your questions.
Yes. MapleVoice connects to Acuity Scheduling through MCP, so your AI voice agent can read your live availability and book appointments by service and provider directly into Acuity on the call.