Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the Twilio integration work?

During onboarding we connect Twilio with secure, scoped access. MapleVoice reads your numbers and routing rules, answers inbound calls, and sends confirmation texts back through Twilio — no developer or custom build required.

Can it use my existing Twilio number?

Yes. You point your existing Twilio number at MapleVoice — there’s no porting and no new line to set up. Every call to that number is answered in under two seconds.

Can it send SMS confirmations and reminders?

Yes. The agent sends confirmation and reminder texts through your Twilio messaging service automatically, the moment a call ends.

Is the connection two-way?

Yes. MapleVoice reads from Twilio (numbers, routing, caller history) and writes to it (outbound SMS, transfers, call notes), all live on the call.

Do I need a developer to set this up?

No. We handle the Twilio connection and routing for you in onboarding. You don’t need a developer or any custom code.

Is my Twilio account secure?

Yes. The connection is scoped, least-privilege, and encrypted in transit. MapleVoice only accesses the numbers and messaging you authorize.

How long does setup take, and what does it cost?

Most businesses are live within 48 hours, and the Twilio integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Telephony & SMS · Native integration

The AI phone agent that runs on your Twilio number and texts every confirmation.

MapleVoice answers your Twilio line in under two seconds, handles the call, and fires an SMS confirmation back through Twilio — so the number you already own becomes a 24/7 receptionist that never sends a caller to voicemail.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Can you text me the address and a reminder for my 3pm?”

Got it — placing that now.

Writing to Twilio…

<2s

Answer time, every call

24/7

Calls answered & texts sent

Calls lost to voicemail

48h

Live on your Twilio number

How it works

How MapleVoice connects to Twilio.

Twilio is the leading programmable communications platform — phone numbers, call routing, and programmable SMS that power voice and messaging for businesses. MapleVoice connects to Twilio through MCP (the Model Context Protocol), so your AI voice agent answers calls on your Twilio number, routes them, and sends SMS confirmations and reminders in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to Twilio

Live in Twilio

Saved & synced

STEP 1

Connect Twilio in onboarding

Secure, scoped access to your number and messaging — no developer, no custom build.

STEP 2

MapleVoice reads your setup

It picks up your Twilio numbers, routing rules, and where calls should go.

STEP 3

It answers & handles the call

Every call answered in under two seconds — the agent qualifies, helps, and routes as needed.

STEP 4

It texts a confirmation

A confirmation or reminder SMS is sent through Twilio, and the call is logged.

Two-way sync

It reads from Twilio. It writes back to Twilio.

Live on the call — never a stale copy, never a nightly export.

Reads from Twilio

Your Twilio phone numbers

Call routing & forwarding rules

Inbound caller ID & history

Messaging service & sender setup

Writes to Twilio

Outbound SMS confirmations & reminders

Call routing & transfer actions

Call notes, recordings & outcomes

Follow-up text messages

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Twilio data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling — how can I help you today?

Caller

I just want to confirm my appointment and get the address.

MapleVoice

You’re all set for 3pm. Want me to text you the address and a reminder?

Caller

Yes, please — to this number.

MapleVoice

Done — I’m sending that now. Anything else I can help with?

Caller

Nope, that’s perfect, thanks.

Confirmation SMS sent from your Twilio number — call routed and logged. — synced to Twilio

Where it earns its keep

What you can do with MapleVoice + Twilio.

Answer the number you already own

Point your Twilio line at MapleVoice and every call is answered in under two seconds — no new number, no porting headache.

Text confirmations automatically

The agent sends an SMS confirmation or reminder through Twilio the moment the call wraps, so callers never have to ask twice.

Smart call routing

Qualifies the caller and forwards or transfers to the right team or line, instead of dumping everyone into one menu.

After-hours coverage

Calls and texts to your Twilio number are handled overnight and on weekends, with confirmations sent automatically.

The difference

What changes the day you connect Twilio.

Without MapleVoice

Calls hit your Twilio number and ring out — the caller hangs up and tries someone else.

You pay for programmable SMS but still text confirmations by hand, one at a time.

Callers get bounced between menus and never reach the right person.

After-hours calls and texts pile up with no one to handle them.

With MapleVoice + Twilio

Every call is answered in under two seconds on the same Twilio number.

The agent fires a confirmation or reminder text through Twilio the moment the call ends.

The agent qualifies the caller and routes the call to the right line or team.

Answered, handled, and confirmed by SMS around the clock.

Why teams switch it on

Built to pay for itself.

Use your existing number

No porting, no new line — MapleVoice answers and texts on the Twilio number you already run.

Real-time, two-way sync

It reads your routing and numbers and writes calls, texts, and notes back through Twilio, live.

Unlimited simultaneous calls

Every caller is answered at once, so a busy hour never overflows to voicemail.

Live in 48 hours

We connect Twilio, set your routing, and script your texts — no project, no dev team.

Most businesses are fully live within 48 hours — we connect your Twilio number, set up routing and SMS confirmations, and test everything before your line goes live.

Secure by design

Your Twilio data stays yours.

Scoped, least-privilege access

We connect only to what we need in Twilio — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Twilio data is never sold or shared. MapleVoice acts only on the call, in real time.

You already pay for the number and the texts — MapleVoice turns your Twilio line into a receptionist that actually answers it.

MapleVoice + Twilio — your questions.

Yes. MapleVoice connects to Twilio through MCP, so your AI voice agent answers calls on your Twilio number, routes them, and sends SMS confirmations in real time.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside Twilio.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Twilio — live, with your setup. Live in 48 hours.