What you can do with MapleVoice + Salesforce.
Inbound lead capture
Every caller who responds to an ad or referral is logged as a qualified Salesforce lead — no missed inquiries, no manual entry.
Caller recognition for B2B sales
The AI looks up the contact in Salesforce so repeat prospects and existing accounts are greeted by name with their history in view.
After-hours overflow
Calls that come in after the sales floor closes are captured, qualified, and waiting as fresh leads first thing in the morning.
Routing hot leads
High-intent callers are scored, assigned to the right rep, and flagged with a follow-up task so nothing stalls in the queue.
What changes the day you connect Salesforce.
How MapleVoice connects to Salesforce.
Salesforce is the world’s leading CRM, used to manage leads, contacts, opportunities, and cases across sales and service teams. MapleVoice connects to Salesforce through MCP (the Model Context Protocol), so your AI voice agent can look up existing contacts and write new leads, activities, and follow-up tasks into Salesforce in real time, right on the call.
Connect Salesforce in onboarding
Secure, scoped access to your org — no developer, no custom Apex, no new tooling.
MapleVoice reads your records
It checks for an existing contact or account so repeat callers are recognized instantly.
It answers & qualifies the caller
Every call answered in under two seconds — it captures intent, budget, and timeline.
The lead lands in Salesforce
A new lead, contact, and activity are written into Salesforce and routed to the right rep.
It reads from Salesforce. It writes back to Salesforce.
Live on the call — never a stale copy, never a nightly export.
Your Salesforce data stays yours.
Scoped, least-privilege access
We connect only to what we need in Salesforce — nothing more. Revoke anytime.
Encrypted & compliance-aligned
Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.
You stay in control
Your Salesforce data is never sold or shared. MapleVoice acts only on the call, in real time.
Built to pay for itself.
Real-time, two-way sync
It doesn’t just read Salesforce — it writes leads, contacts, and activities back, live during the call.
No missed pipeline
Unlimited simultaneous calls answered, so a busy campaign day never overflows to voicemail.
Clean, structured data
Caller details are captured straight into Salesforce fields — no half-typed notes or duplicate records.
Live in 48 hours
We connect Salesforce and script your qualifying questions and routing — no project, no admin backlog.
MapleVoice + Salesforce — your questions.
Yes. MapleVoice connects to Salesforce through MCP, so your AI voice agent can look up contacts and write new leads, activities, and tasks into Salesforce in real time.