Salesforce logoCRM · Native integration

The AI phone agent that turns every call into a Salesforce lead.

MapleVoice answers every call in under two seconds, qualifies the caller, and logs the lead, contact, and activity straight into Salesforce — so no inbound opportunity ever slips through the cracks.

Two-way sync Live in 48 hours Secure · scoped access
Incoming call00:00
MapleVoice answered in 1.4s
“I saw your ad and I’m looking for a quote on a new system.”
Got it — placing that now.
Writing to Salesforce
Salesforce logo
<2s
Answer time, every call
24/7
Lead capture & qualification
0
Leads lost to voicemail
48h
Live on your Salesforce org
Where it earns its keep

What you can do with MapleVoice + Salesforce.

01

Inbound lead capture

Every caller who responds to an ad or referral is logged as a qualified Salesforce lead — no missed inquiries, no manual entry.

02

Caller recognition for B2B sales

The AI looks up the contact in Salesforce so repeat prospects and existing accounts are greeted by name with their history in view.

03

After-hours overflow

Calls that come in after the sales floor closes are captured, qualified, and waiting as fresh leads first thing in the morning.

04

Routing hot leads

High-intent callers are scored, assigned to the right rep, and flagged with a follow-up task so nothing stalls in the queue.

The difference

What changes the day you connect Salesforce.

Without MapleVoice
Inbound calls ring out and the lead never makes it into Salesforce.
Reps spend the first ten minutes of every call retyping caller details.
Hot leads sit in voicemail for hours before anyone follows up.
After-hours inquiries are gone by morning with no record.
With MapleVoice + Salesforce
Every call answered in under two seconds and logged as a Salesforce lead.
Contact, company, and notes are written into Salesforce while the call is still live.
Qualified leads are routed and assigned to the right rep the moment the call ends.
Captured, qualified, and synced to Salesforce around the clock.
How it works

How MapleVoice connects to Salesforce.

Salesforce is the world’s leading CRM, used to manage leads, contacts, opportunities, and cases across sales and service teams. MapleVoice connects to Salesforce through MCP (the Model Context Protocol), so your AI voice agent can look up existing contacts and write new leads, activities, and follow-up tasks into Salesforce in real time, right on the call.

Caller dials in
Any phone, any hour
MapleVoice
Answers & understands
MCP connector
Secure link to Salesforce
Live in Salesforce
Saved & synced
STEP 1

Connect Salesforce in onboarding

Secure, scoped access to your org — no developer, no custom Apex, no new tooling.

STEP 2

MapleVoice reads your records

It checks for an existing contact or account so repeat callers are recognized instantly.

STEP 3

It answers & qualifies the caller

Every call answered in under two seconds — it captures intent, budget, and timeline.

STEP 4

The lead lands in Salesforce

A new lead, contact, and activity are written into Salesforce and routed to the right rep.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Salesforce data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording
MapleVoice
Thanks for calling — how can I help you today?
Caller
Hi, I saw your ad and I wanted to get a quote on a new system for my office.
MapleVoice
Happy to help. Can I grab your name, company, and the best number to reach you?
Caller
Sure — it’s Dana Reyes at Northside Dental, 555-0142.
MapleVoice
Perfect, Dana. I’ve got your details and I’m connecting you with a specialist now — they’ll have your quote ready.
New lead created in Salesforce, qualified and assigned to a rep. — synced to Salesforce
Two-way sync

It reads from Salesforce. It writes back to Salesforce.

Live on the call — never a stale copy, never a nightly export.

Reads from Salesforce
Existing contacts & accounts
Open opportunities & deal stage
Recent activity & call history
Lead owner & assignment rules
Salesforce logo
Writes to Salesforce
New leads & contacts
Call activities & notes
Follow-up tasks & reminders
Lead source & qualification fields

Every call your team can’t catch is a deal that never enters the pipeline. MapleVoice makes sure Salesforce sees every one.

Secure by design

Your Salesforce data stays yours.

Scoped, least-privilege access

We connect only to what we need in Salesforce — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Salesforce data is never sold or shared. MapleVoice acts only on the call, in real time.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Salesforce — it writes leads, contacts, and activities back, live during the call.

No missed pipeline

Unlimited simultaneous calls answered, so a busy campaign day never overflows to voicemail.

Clean, structured data

Caller details are captured straight into Salesforce fields — no half-typed notes or duplicate records.

Live in 48 hours

We connect Salesforce and script your qualifying questions and routing — no project, no admin backlog.

Most teams are fully live within 48 hours. We connect Salesforce, map your lead and contact fields, script your qualifying questions, and test routing before your line goes live.

MapleVoice + Salesforce — your questions.

Yes. MapleVoice connects to Salesforce through MCP, so your AI voice agent can look up contacts and write new leads, activities, and tasks into Salesforce in real time.

Also connects with
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See MapleVoice working inside Salesforce.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Salesforce — live, with your setup. Live in 48 hours.