OpenTable logoRestaurant Reservations · Native integration

The AI phone agent that books reservations straight into OpenTable.

MapleVoice answers every reservation call in under two seconds, finds an open table for the party and time, and books it straight into OpenTable — so your host stand never sends another guest to voicemail.

Two-way sync Live in 48 hours Secure · scoped access
Incoming call00:00
MapleVoice answered in 1.4s
“Can I get a table for four on Friday around 7:30?”
Got it — placing that now.
Writing to OpenTable
OpenTable logo
<2s
Answer time, every call
24/7
Reservations & waitlist
0
Calls lost to voicemail
48h
Live in your restaurant
Where it earns its keep

What you can do with MapleVoice + OpenTable.

01

Reservation calls captured 24/7

Catch booking calls that ring out during service or after hours — written into OpenTable instead of lost.

02

Right table, right time

The AI reads live availability and books a real open slot for the party size and time the guest wants.

03

Special requests & large parties

It captures seating preferences, allergies, and big-party details and notes them on the OpenTable reservation.

04

Waitlist & changes

When the night is full, the agent adds guests to the waitlist or handles a reschedule, all synced to OpenTable.

The difference

What changes the day you connect OpenTable.

Without MapleVoice
The host is seating guests, so reservation calls ring out during the rush.
After-hours and large-party calls are lost overnight.
Double-bookings and lost notes happen when the host juggles phone and floor.
No-shows go up when confirmations and special requests fall through.
With MapleVoice + OpenTable
Every call answered in under two seconds and booked straight into OpenTable.
Booked and captured around the clock, synced to OpenTable.
The AI reads live table availability and books a real open slot in OpenTable.
The agent confirms, captures party size and notes, and logs it all in OpenTable.
How it works

How MapleVoice connects to OpenTable.

OpenTable is the reservation and waitlist platform restaurants use to manage tables and guests. MapleVoice connects to OpenTable through MCP (the Model Context Protocol), so your AI voice agent can read live table availability and write real reservations and waitlist entries into OpenTable in real time, right on the call.

Caller dials in
Any phone, any hour
MapleVoice
Answers & understands
MCP connector
Secure link to OpenTable
Live in OpenTable
Saved & synced
STEP 1

Connect OpenTable in onboarding

Secure, scoped access — no developer, no custom build, no new hardware.

STEP 2

MapleVoice reads your availability

It pulls live open tables, party-size rules, hours, and waitlist status from OpenTable.

STEP 3

It answers & books the table

Every call answered in under two seconds — it confirms party, time, and any requests, then books.

STEP 4

The reservation lands in OpenTable

The booking or waitlist entry is written straight into OpenTable with guest details and notes.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live OpenTable data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording
MapleVoice
Thanks for calling Marlowe’s — would you like to make a reservation?
Caller
Yes, a table for four on Friday around 7:30.
MapleVoice
I have 7:15 or 7:45 on Friday for a party of four — which would you prefer?
Caller
7:45 is perfect. One of us is in a wheelchair, if that matters.
MapleVoice
Noted — accessible seating for four at 7:45 Friday. Can I get a name and number for the reservation?
Caller
Greg Alvarez, 555-0118.
Reservation booked in OpenTable — confirmation sent to the guest. — synced to OpenTable
Two-way sync

It reads from OpenTable. It writes back to OpenTable.

Live on the call — never a stale copy, never a nightly export.

Reads from OpenTable
Live table availability & open times
Party-size rules & seating options
Hours & special-event nights
Existing reservation lookup
OpenTable logo
Writes to OpenTable
New reservations
Waitlist entries
Party size, special requests & notes
Reschedules, cancellations & confirmations

Every reservation call your host can’t catch is a table you never turned. MapleVoice makes sure OpenTable never misses another one.

Secure by design

Your OpenTable data stays yours.

Scoped, least-privilege access

We connect only to what we need in OpenTable — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your OpenTable data is never sold or shared. MapleVoice acts only on the call, in real time.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read OpenTable — it writes reservations and waitlist entries back, live during the call.

No missed bookings

Unlimited simultaneous calls answered, so a Friday rush never overflows to voicemail.

Fewer errors and no-shows

Reservations are structured from the call into OpenTable, with confirmations and notes intact.

Live in 48 hours

We connect OpenTable and script your seating rules, hours, and policies — no project, no dev team.

Most restaurants are fully live within 48 hours. We connect OpenTable, script your seating rules, hours, and reservation policies, and test everything before your line goes live.

MapleVoice + OpenTable — your questions.

Yes. MapleVoice connects to OpenTable through MCP, so your AI voice agent can read live availability and book reservations into OpenTable in real time.

Also connects with
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See MapleVoice working inside OpenTable.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into OpenTable — live, with your setup. Live in 48 hours.