Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the Microsoft Teams integration work?

During onboarding we connect Teams with secure, scoped access. MapleVoice answers your calls and posts summaries and alerts to the channels you choose — no developer or custom build required.

Can it post new-lead alerts to a channel?

Yes. When a qualified caller comes in, the agent posts an alert with their details to the channel you pick, and can @mention the right person.

Can it route different calls to different channels?

Yes. We map your channels in onboarding, so leads, dispatch, and support calls each land in the right place.

Do I need a developer to set this up?

No. We handle the Teams connection and channel mapping for you in onboarding — no developer or custom code needed.

Is the connection secure?

Yes. Access is scoped, least-privilege, and encrypted in transit. MapleVoice only posts to the channels you authorize in your tenant.

How long does setup take, and what does it cost?

Most teams are live within 48 hours, and the Microsoft Teams integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Team Chat · Native integration

The AI phone agent that posts every call and lead to Microsoft Teams.

MapleVoice answers every call in under two seconds, then posts a call summary, new-lead alert, or missed-call notice straight into the right Microsoft Teams channel — so your team sees what happened on the phone without leaving Teams.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Hi, I need someone to come look at a leak today.”

Got it — placing that now.

Writing to Microsoft Teams…

<2s

Answer time, every call

24/7

Call alerts to Teams

Calls your team never hears about

48h

Live in your tenant

How it works

How MapleVoice connects to Microsoft Teams.

Microsoft Teams is the chat and collaboration hub in Microsoft 365 — channels, chats, and notifications that keep teams connected. MapleVoice connects to Teams through MCP (the Model Context Protocol), so your AI voice agent can post call summaries, new-lead alerts, and missed-call notices into your channels in real time, right after each call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to Microsoft Teams

Live in Microsoft Teams

Saved & synced

STEP 1

Connect Teams in onboarding

Secure, scoped access to the channels you choose — no developer, no custom build.

STEP 2

MapleVoice maps your channels

It learns where leads, support calls, and missed-call alerts should be posted.

STEP 3

It answers & handles the call

Every call answered in under two seconds — the agent helps the caller and captures the details.

STEP 4

It posts to Teams

A summary, lead alert, or missed-call notice is posted to the right channel automatically.

Two-way sync

It reads from Microsoft Teams. It writes back to Microsoft Teams.

Live on the call — never a stale copy, never a nightly export.

Reads from Microsoft Teams

Your channels & where alerts should go

Team members for @mentions & routing

Channel context for the right post

Existing posts for related calls

Writes to Microsoft Teams

Call summaries to the right channel

New-lead & new-job alerts

Missed-call & callback notices

Caller details, intent & next steps

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Microsoft Teams data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling — what can I help you with?

Caller

I’ve got a leak under the sink and need someone today.

MapleVoice

I can help with that. Can I get your name, address, and a callback number?

Caller

Priya Shah, 14 Elm Court, 555-0192.

MapleVoice

Thanks, Priya. I’m posting this to dispatch now — someone will confirm a window shortly.

Caller

Perfect, thank you.

New-job alert posted to the Dispatch channel in Teams with the caller’s details. — synced to Microsoft Teams

Where it earns its keep

What you can do with MapleVoice + Microsoft Teams.

New-lead and new-job alerts

Every qualified caller is posted to the right Teams channel with their details, so the team can act before the lead cools off.

Call summaries in one place

The agent posts a clean summary of what the caller wanted and what was done, so the whole team stays informed.

Missed-call follow-ups

When a call needs a human, a notice lands in Teams with the number and reason, ready for a fast callback.

After-hours visibility

Overnight and weekend calls show up in Teams the next morning, fully summarized and ready to action.

The difference

What changes the day you connect Microsoft Teams.

Without MapleVoice

A caller needs help today and the team finds out hours too late.

Phone notes never make it back to the people who need them.

Missed calls slip by unnoticed in a busy office.

No one has a live picture of what’s coming in on the phones.

With MapleVoice + Microsoft Teams

A call alert lands in the right Teams channel the moment the call ends.

A clean call summary posts to Teams automatically, with the right people @mentioned.

Missed-call notices post to Teams so someone can follow up quickly.

Every call and lead appears in Teams as it happens.

Why teams switch it on

Built to pay for itself.

Your team always knows

Every call, lead, and outcome shows up in Teams — no lost notes, no silent voicemails.

Routed to the right channel

Sales, dispatch, and support each get their own posts, with @mentions for the right people.

In the flow of Microsoft 365

Alerts post where your team already works all day, the moment a call ends.

Live in 48 hours

We connect Teams, map your channels, and script your alerts — no project, no dev team.

Most teams are fully live within 48 hours — we connect Microsoft Teams, map your channels and alert rules, and test the notifications before your line goes live.

Secure by design

Your Microsoft Teams data stays yours.

Scoped, least-privilege access

We connect only to what we need in Microsoft Teams — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Microsoft Teams data is never sold or shared. MapleVoice acts only on the call, in real time.

Your team already works in Teams all day — MapleVoice makes sure every call and lead shows up right where they’re looking.

MapleVoice + Microsoft Teams — your questions.

Yes. MapleVoice connects to Teams through MCP, so your AI voice agent posts call summaries, new-lead alerts, and missed-call notices into your channels in real time.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside Microsoft Teams.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Microsoft Teams — live, with your setup. Live in 48 hours.