How MapleVoice connects to RingCentral.
RingCentral is a leading cloud business phone system — handling calls, extensions, and routing for teams across the company. MapleVoice connects to RingCentral through MCP (the Model Context Protocol), so your AI voice agent can answer calls, route them to the right extension or team, and log call details in real time, right on the call.
Connect RingCentral in onboarding
Secure, scoped access to your numbers and routing — no developer, no custom build.
MapleVoice reads your setup
It picks up your extensions, teams, and how calls should be routed.
It answers & handles the call
Every call answered in under two seconds — the agent helps the caller and figures out where they need to go.
It routes & logs the call
The caller is transferred to the right extension or team, and the call is logged.
It reads from RingCentral. It writes back to RingCentral.
Live on the call — never a stale copy, never a nightly export.
What you can do with MapleVoice + RingCentral.
Answer every call instantly
Point your RingCentral line at MapleVoice and every call is answered in under two seconds — no more ringing out to voicemail.
Smart routing without IVR mazes
The agent understands what the caller needs and transfers them straight to the right extension or team.
Overflow and queue coverage
When the team is busy, MapleVoice answers the overflow so no caller waits in an endless hold queue.
After-hours reception
Calls outside business hours are answered, helped, and routed or logged for a callback the next morning.
What changes the day you connect RingCentral.
Built to pay for itself.
Works with your phone system
MapleVoice answers and routes on your existing RingCentral setup — no rip-and-replace.
No more IVR frustration
Callers explain what they need in plain words and get transferred straight to the right team.
Unlimited simultaneous calls
Every caller is answered at once, so a busy hour never overflows to voicemail.
Live in 48 hours
We connect RingCentral and set up your routing — no project, no dev team.
Your RingCentral data stays yours.
Scoped, least-privilege access
We connect only to what we need in RingCentral — nothing more. Revoke anytime.
Encrypted & compliance-aligned
Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.
You stay in control
Your RingCentral data is never sold or shared. MapleVoice acts only on the call, in real time.
MapleVoice + RingCentral — your questions.
Yes. MapleVoice connects to RingCentral through MCP, so your AI voice agent can answer calls, route them to the right team, and log details in real time.