Does it book into Xtime, CDK, or Tekion?

Yes. We connect to your DMS and scheduling tools during setup, so service appointments, ROs, and sales leads land in your system automatically.

Can it survive the morning service rush?

It answers unlimited simultaneous calls, so the 8–11:30 AM surge — when half of appointment calls come in — never hits voicemail.

Will it follow up on declined service?

Yes. It runs outbound campaigns to customers with previously declined work to refill the lane and recover RO revenue.

Can it route to the right department or advisor?

Yes — it routes service, sales, parts, and finance calls to the right team or pages an advisor, and books appointments directly when it can.

Will callers know it’s AI?

It introduces itself honestly and sounds professional and quick. Most callers just appreciate that someone answered instead of voicemail.

A flat monthly subscription — a fraction of the ROs and deals it recovers. With ~$1M/year leaking, it pays for itself fast. See our Pricing page.

How fast can we go live?

Most stores are live within 48 hours. We script sales and service flows, connect your DMS, and test real scenarios before launch.

Auto Dealers · Sales · Service · Parts

Every call answered.
Sales and service.

The service drive is slammed and the BDC is buried. MapleVoice answers every line at once — books service and creates ROs, captures sales leads and sets appointments, and routes the rest. One agent for the whole store. Live in 48 hours.

Survives the morning rush Service + sales CDK · Tekion · Xtime

CALLS HANDLED

Dealership Line · Sales + Service

Morning rush · all lines answered

SERVICE

Brake job + oil change

AIRO · today 2 PM

$540

SALES

Test drive — F-150

AIBooked · Sat 11 AM

Hot lead

SERVICE

Recall — airbag

AIBooked · Thu

Warranty

SALES

Trade-in appraisal

AIAppt set · today

Lead

Maya booked a service RO + a test drive

35%

of dealership calls missed

50%

of appt calls hit the morning rush

75%

who don’t reach a person never call back

$1M

a year the average store leaks

The receipt for a quiet phone

What every missed call adds up to.

Annual leak · the average storeper year

Missed inbound calls

~35% of the line goes unanswered

− $420k

Morning-rush appointments lost

50% of appt calls hit the 8–11:30 AM jam

− $300k

Callers who never call back

75% don’t retry; ~70% call a competitor

− $190k

Unreturned & misrouted calls

service ROs and sales deals walk out

− $90k

Total leaked annually

NADA’s estimate for unreturned and misrouted calls.

≈ $1M

A morning-rush service call

Answered, scheduled, and turned into an RO.

Inbound · 8:41 AM

MapleVoice · service line

Hi — my Silverado is making a brake noise and I think it’s due for service. Can you get me in today?

MapleVoice

Of course. I see a 2021 Silverado at 38k miles on file — I can book a brake inspection and the due service together.

Perfect. Afternoon would be best.

MapleVoice

You’re set for today at 2:00 PM with Mike R. I’ve opened repair order #RO-4471 and synced it to Xtime.

RO-4471 opened · 2:00 PM booked · synced to Xtime

What it handles

A whole BDC, answering every line.

Service scheduling

Books oil changes, brake jobs, diagnostics, and recalls into your service lane and creates the RO.

Sales lead capture

Answers test-drive, trade-in, and finance inquiries, qualifies the buyer, and books the appointment.

Parts & recall questions

Handles parts availability, recall lookups, and status questions so advisors stay on the drive.

Declined-work follow-up

Calls back customers on previously declined service to fill the lane and recover lost RO revenue.

After-hours & overflow

Covers nights, weekends, and the morning surge so no sales or service call is lost.

CSI & review requests

Follows up after service and sales to lift CSI scores and grow your online reviews.

Connects to your DMS & scheduling

CDK GlobalReynolds & ReynoldsDealertrackTekionVinSolutionsDealerSocketXtimeGoogle Calendar

Same calls. ROs and deals, not voicemail.

Inbound calls answered

65%100%+35 pts

Morning-rush calls caught

voicemailevery lineall answered

Service ROs from the phone

missedbookedlane filled

Sales leads captured

lostappt setdeals saved

The math

$63k+

in added revenue every month

from recovering just five missed sales and service calls a day. Recovering the calls you miss is the easiest money on the drive.

~24 calls / day

missed at ~35% of inbound

just +5 / day

ROs and leads recovered

$420 each

service + sales blended value

≈150 / month

captured calls that paid off

≈ 150 captured calls a month that used to walk.

Dealers who stopped losing the line.

“Our service drive was missing calls all morning. MapleVoice books every appointment and opens the RO now.”

$60k+service revenue / mo

Jason Doyle

Service Director · Desert Valley Auto Group, Mesa AZ

“The morning rush used to roll straight to voicemail. Now every line gets answered before it ever rings out.”

100%morning calls answered

Marisol Reyes

BDC Manager · multi-rooftop group

“It calls back declined-work customers and sets the appointment. CSI climbed and the lane stays full.”

+12CSI points

Trevor Hahn

Fixed Ops Director

Straight answers for dealers.

Yes. One agent answers your whole line — routing service calls to scheduling and ROs, and sales calls to lead capture and appointments, all by your rules.

Stop leaking $1M a year to voicemail.

MapleVoice answers every sales and service call, books appointments, opens ROs, and routes the rest — 24/7. Live in 48 hours, cancel anytime.

Sales + service Connects to your DMS Live in 48 hours Cancel anytime

Every call answered.Sales and service.