Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the CDK Global integration work?

During onboarding we connect CDK Global with secure, scoped access. MapleVoice then reads your service schedule and customer records, and writes appointments, concerns, and leads back into CDK — no developer required.

Can it book a service appointment directly in CDK Global?

Yes. Appointments the AI receptionist takes on a call are written straight into CDK with the vehicle and concern noted for the advisor — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from CDK Global (service schedule, customers, advisors) and writes to it (appointments, concerns, leads, reschedules), all live on the call.

Will it use our real service availability?

Yes — it reads your live service schedule in CDK, so it only offers slots that are actually open.

Do I need a developer or a special CDK add-on?

No. We handle the connection for you in onboarding. You don’t need a developer, new hardware, or a custom build.

Does it touch payment data?

No. MapleVoice books the appointment and captures the concern; payment is handled by your store as usual. Connections are scoped, least-privilege, and encrypted in transit.

How long does setup take, and what does it cost?

Most dealerships are live within 48 hours, and the CDK Global integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Auto Dealer Platform · Native integration

The AI phone agent that books service appointments into CDK Global.

MapleVoice answers every dealership call in under two seconds, books service appointments or qualifies sales leads, and writes them straight into CDK Global — so your service drive and showroom never miss a call.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“My check-engine light’s on — can I bring my Tahoe in this week?”

Got it — placing that now.

Writing to CDK Global…

<2s

Answer time, every call

24/7

Service & sales calls

Calls lost to voicemail

48h

Live at your dealership

Where it earns its keep

What you can do with MapleVoice + CDK Global.

Service appointments captured 24/7

Catch service calls that ring out when the lane is busy or after hours — booked into CDK Global instead of lost.

Concern logged for the advisor

The AI captures the vehicle, mileage, and reported concern and writes it to CDK so the advisor is ready.

Sales-call overflow

Inbound sales calls are qualified and logged as leads in CDK, routed to the showroom team.

Reschedules without phone tag

Customers move a service appointment and the agent updates CDK on the spot.

The difference

What changes the day you connect CDK Global.

Without MapleVoice

The service drive is slammed, so appointment calls ring out and customers go to a quick-lube instead.

Advisors get pulled off the lane to answer the phone and re-key bookings by hand.

After-hours service and sales calls are lost overnight.

Vehicle and concern details get garbled between the phone and the system.

With MapleVoice + CDK Global

Every call answered in under two seconds and booked straight into CDK Global.

The AI books the appointment and notes the concern in CDK — advisors stay with customers.

Booked and captured around the clock, synced to CDK Global.

The agent logs the vehicle, mileage, and concern straight into CDK on the call.

How it works

How MapleVoice connects to CDK Global.

CDK Global is the dealership management system that runs service appointments, repair orders, and CRM across the store. MapleVoice connects to CDK Global through MCP (the Model Context Protocol), so your AI voice agent can read the service schedule and customer records and write appointments, concerns, and leads into CDK in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to CDK Global

Live in CDK Global

Saved & synced

STEP 1

Connect CDK Global in onboarding

Secure, scoped access — no developer, no custom build, no new hardware.

STEP 2

MapleVoice reads your service schedule

It pulls open service slots, advisors, customer and vehicle records, and hours from CDK Global.

STEP 3

It answers & books the visit

Every call answered in under two seconds — it captures the vehicle and concern and offers real open times.

STEP 4

The appointment lands in CDK

The service appointment and concern note are written straight into CDK Global for the advisor.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live CDK Global data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling Lakeshore Chevrolet Service — what’s going on with your vehicle?

Caller

My check-engine light came on. It’s a 2019 Tahoe.

MapleVoice

I can get you in Wednesday at 8 or Thursday at 10 for diagnostics — which works?

Caller

Wednesday at 8 is good.

MapleVoice

Booked Wednesday at 8 for your 2019 Tahoe, check-engine concern. Can I get your name and number?

Caller

Ellen Park, 555-0164.

Service appointment booked in CDK Global — RO note added for the advisor. — synced to CDK Global

Two-way sync

It reads from CDK Global. It writes back to CDK Global.

Live on the call — never a stale copy, never a nightly export.

Reads from CDK Global

Service schedule & open appointment slots

Customer & vehicle records

Advisor availability & departments

Store hours & service menu

Writes to CDK Global

New service appointments

Vehicle, mileage & concern notes

Sales leads & call notes

Reschedules & follow-up tasks

A full service drive shouldn’t mean a full voicemail box. MapleVoice keeps CDK Global booking while your advisors stay on the lane.

Secure by design

Your CDK Global data stays yours.

Scoped, least-privilege access

We connect only to what we need in CDK Global — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your CDK Global data is never sold or shared. MapleVoice acts only on the call, in real time.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read CDK Global — it writes appointments, concerns, and leads back, live during the call.

No missed service revenue

Unlimited simultaneous calls answered, so a packed service drive never overflows to voicemail.

Accurate appointments

Vehicle and concern details are structured from the call into CDK — no garbled hand-offs.

Live in 48 hours

We connect CDK Global and script your service menu, scheduling rules, and routing — no project, no dev team.

Most dealerships are fully live within 48 hours. We connect CDK Global, script your service menu and scheduling rules, and test everything before your line goes live.

MapleVoice + CDK Global — your questions.

Yes. MapleVoice connects to CDK Global through MCP, so your AI voice agent can book service appointments and log leads into CDK in real time.

Also connects with

DealerSocket

Follow Up Boss

JobNimbus

Explore all 100+ integrations

See MapleVoice working inside CDK Global.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into CDK Global — live, with your setup. Live in 48 hours.