Restaurants · Takeout · Delivery · Dine-in

Every ring
is an order.

At the height of the dinner rush, your line cook can’t answer and your host is slammed. MapleVoice picks up before the second ring, takes the full order, runs the upsell, and fires a clean ticket to your POS. Live in 48 hours.

Answers in under 2s PCI-compliant Toast · Square · Clover
ORDERS TODAY
186
KITCHEN PRINTER
★ NEW ORDER ★
#28477:38 PM
Large pepperoni1
Garlic bread1
2L Coke1
TOTAL$31.47
AI · PHONE · FIRED TO POS
Maya is taking an order…
32%
of calls missed
5–8 PM dinner rush
1 in 3
callers try again
the rest order elsewhere
$28k
lost per year
in missed takeout
$20B
left on the table
across U.S. restaurants
The dinner-rush reality

Add up one missed rush.

It’s 6:45 on a Friday. Both lines are ringing, the host can’t get to the phone — and every caller orders from the place down the street. Here’s the receipt.

Missed-order receipt · Fri 6–8 PM
Large pepperoni · #2847
The phone rings mid-rush and nobody can grab it
$31.47
2× Margherita · #2848
Hold music sends hungry callers elsewhere
$42.20
Family meal deal · #2849
Missed takeout quietly bleeds ~$28k a year
$58.10
Chicken Alfredo · #2850
Voicemail full of orders you'll never recover
$24.75
Total walked out the door
≈ $28k a year · part of $20B left on the table industry-wide
− $156.52
A peak-hour call

Order taken, upsold, and fired to the kitchen.

It’s 7:38 PM Friday. MapleVoice picks up before the second ring — pleasant, fast, on-brand — and turns the call into a POS-ready ticket while your team cooks.

MapleVoice · Live call
7:38 PM · Friday rush
Hey, can I get a large pepperoni, garlic bread, and a 2-liter Coke for delivery? 1247 Oakwood.
MAPLEVOICE
Got it — large pepperoni, garlic bread, and a 2-liter Coke to 1247 Oakwood. Want to make it a combo and add wings for $6 more?
Yeah, add the wings.
MAPLEVOICE
Perfect. That's $31.47, about 35 minutes. Sending it to the kitchen now and texting your confirmation.
$31.47 fired to Toast · 35 min
+ $6 upsell · confirmation texted

A perfect order-taker, on every line at once.

Takes the full order

Reads your menu, handles modifiers and substitutions, and gets the order right — every time.

Reads your live menu — modifiers, subs, allergies

Runs the upsell

Suggests combos, sides, and desserts on every call to grow your average ticket.

Fires to your POS

Sends a clean ticket straight to Toast, Square, Clover, or Revel — no re-keying.

Books reservations

Takes table bookings and large-party requests and drops them on your floor plan.

Handles the overflow

Answers every line at once during the rush, so no caller hits a busy signal.

Asks for the review

Texts happy customers a review link after the order to grow your rating.

Fires straight into your POS
ToastSquareCloverRevelOloSpotOnGoogleDoorDash

Same rush. Full tickets, not voicemail.

Before · Missed
After · MapleVoice
Large pepperoni · deliverylost
Large pepperoni · delivery$31.47 · fired to Toast
2× Margherita · pickuplost
2× Margherita · pickup$42.20 · fired to Toast
Family meal deallost
Family meal deal + wings$58.10 · upsold
Catering — 30 peoplelost
Catering — 30 peopleRouted to manager
Table for 6 · Fridaylost
Table for 6 · FridayReservation booked
The math
Added revenue / month
$3,420

From recovering just 3 orders a night — ≈ 90 orders × $38. MapleVoice costs less than the orders you recover in a single weekend.

Calls missed per dinner rush
~32% of inbound
8
Orders recovered per night
just 3 captured
+3
Average order value
takeout + upsell
$38
One saved order per shift covers it. Everything after is profit.

Operators who stopped dropping calls.

Friday nights we were dropping a third of our calls. MapleVoice takes every order now and even upsells the wings. We recovered $8,200 in the first month.

NP
Nick Petrakis
Owner, Nonna's Pizzeria · Chicago, IL
$8.2k
added / month

The 5–8 PM rush used to mean a busy signal. Now every line gets answered at once and the orders fire straight to Toast. No more re-keying tickets.

MA
Maria Alvarez
GM, Casa Verde Cantina · Austin, TX
98%
peak-hour answer rate

We were leaving roughly $28k a year on the table in missed takeout. Catching even a few orders a shift paid for itself in the first weekend.

DC
David Chen
Owner, Golden Wok · Seattle, WA
+312
orders / month

Straight answers for operators.

Yes. It reads your live menu — sizes, toppings, substitutions, allergies, and combos — and confirms the order back to the caller before firing it to the kitchen.

Every ring at dinner is $38 on the line. Catch it.

MapleVoice answers every call, takes the full order, runs the upsell, and fires it to your POS — through the whole rush. Live in 48 hours, cancel anytime.

Live in 48 hours Fires to your POS PCI-compliant Cancel anytime

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