Beauty & Wellness · Salons · Spas · Med Spas

Every ring
is a booked chair.

When every hand is busy, the phone rings out — and the client books the spa down the street. MapleVoice answers every call, books the right service with the right provider, upsells gently, and cuts no-shows. Live in 48 hours, on-brand.

24/7 booking On-brand voice Vagaro · Mindbody · Boulevard
REVENUE BOOKED
$2,840
Today’s Book
AI booking · 5 providers · 2 openings
Sofia
Balayage
1:00
NEW
Cut + style
3:30
Mia
Hydrafacial
11:00
Botox
2:00
Jordan
Gel mani
10:30
Lip filler
4:00
Maya booked a balayage + added a treatment
35%
of calls missed mid-service
69–79%
abandon a booking they can’t reach
$7,800
lifetime value per med-spa client
-75%
no-shows with reminders
The chair-side reality

What a missed phone really costs.

Your hands are in a client’s hair, every stylist is booked, and the phone keeps ringing. Here is the receipt for every call that rolls to voicemail.

Lost-revenue receiptper missed call
The phone rings while you’re with a client
Salons and med spas miss up to 35% of calls because every hand is busy.
6 / day
Clients give up when they can’t get through
69% of salon clients — and 79% at med spas — have abandoned a booking simply because it was too hard to reach someone..
$7,800 LTV
A missed med-spa call is $7,800 in lifetime value
Just three missed calls a day can cost a med spa $130k+ a year at a $600 average ticket.
$196 / chair
No-shows leave the chair — and the day — empty
No-show rates run 15–30%, each worth ~$196.
$130k+ / yr
Total walking next door
Three missed calls a day, every day
$130k+ / yr
A packed-Saturday call

Booked, upsold, and confirmed — without putting down the shears.

It’s a packed Saturday. Every stylist is with a client. A new client calls to book color and a treatment — listen in.

MapleVoice · Live call
Answered on ring one
“Hi! I’d love a balayage this weekend — do you have anything Saturday?”
MAPLEVOICE
“I have Saturday at 1:00 with Sofia, who specializes in balayage — and that pairs perfectly with a deep-conditioning treatment. Want me to book both and text your confirmation?”
“Yes please — book both!”
Balayage + treatment · $285 · Sat 1 PM · Sofia
+ treatment upsold · confirmation texted · synced to Vagaro
What it handles

A flawless front desk — even when you’re slammed.

24/7 booking by phone

Captures the ~40% of appointments clients want to book outside office hours — no online form required.

Books the right service

Matches the service to the right provider and duration, and books straight into your salon or spa software.

Upsells & packages

Adds treatments, memberships, and retail to the booking to lift your average ticket — gently, on-brand.

Reminders & confirmations

Automated reminders and prep texts that slash no-shows by up to 75% and protect your day.

Books into your salon & spa software
VagaroMindbodyBoulevardSquare ApptsFreshaGlossGeniusGoogle CalendarQuickBooks

Same calls. Booked chairs, not voicemail.

Calls answered mid-service
Before
65%
After
100%
+35 pts
No-show rate
Before
15–30%
After
-75%
cut by 75%
After-hours bookings captured
Before
0%
After
100%
+40% demand
Avg ticket (with upsell)
Before
$180
After
$285
+$105
Balayage + treatmentBalayage + treatment$285 · Sat 1 PM · Sofia
Botox consultBotox consult$600 · today 4:30 PM
Hydrafacial — weekendHydrafacial — weekend$199 · booked
Bridal partyBridal party (5)Routed to manager
Membership inquiryMembership inquirySigned up · recurring
The math
Added revenue / month
$13,500

From recovering just three missed calls a day. A few bookings more than covers MapleVoice.

6
calls missed per day while with clients (~30%)
+3
bookings recovered per day — just half of them
$180+
average ticket, service + add-on blend
≈ 75
recovered bookings a month at that pace
≈ 75 bookings × $180 = $13,500 / month.

Owners who stopped losing chairs.

“We were losing bookings simply because we couldn’t pick up mid-service. MapleVoice books every caller now.”

CR
Camille Rourke
Owner, Lumière Med Spa & Salon
+$41kservices booked / month

“Our no-shows dropped off a cliff once the reminders kicked in. The chair stays full all day.”

DH
Devon Hale
Director, Aria Aesthetics
-71%no-show rate

“Half our clients want to book after we close. Now every one of those calls turns into an appointment.”

PN
Priya Nayar
Owner, Saffron Beauty Studio
100%after-hours captured

Straight answers for owners.

Yes. We connect to your booking software during setup, so appointments land with the right service, provider, and duration.

Every missed call is a chair that sits empty. Fill it.

MapleVoice answers every call, books the right service, upsells gently, and cuts no-shows — 24/7, on-brand. Live in 48 hours, cancel anytime.

24/7 booking On-brand voice Live in 48 hours Cancel anytime