Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the Epos Now integration work?

During onboarding we connect Epos Now with secure, scoped access. MapleVoice then reads your live catalog, prices, and stock, and writes new orders back into Epos Now — no developer or custom build required.

Can it check stock and answer availability questions?

Yes. The agent reads your live Epos Now inventory to confirm what’s in stock, right on the call.

Can it send orders into Epos Now?

Yes. Phone and pickup orders the agent takes are written straight into Epos Now, with holds for retail items — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from Epos Now (catalog, stock, hours) and writes to it (orders, holds, customer notes), all live on the call.

Do I need a developer or a special Epos Now add-on?

No. We handle the connection for you in onboarding. You don’t need a developer, new hardware, or a custom Epos Now build.

Does it touch payment or card data?

No. MapleVoice captures and places the order; payment is handled by Epos Now as usual. Connections are scoped, least-privilege, and encrypted in transit.

How long does setup take, and what does it cost?

Most businesses are live within 48 hours, and the Epos Now integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Retail & Hospitality POS · Native integration

The AI phone agent that takes orders straight into Epos Now.

MapleVoice answers every call in under two seconds, checks stock or takes the order, and writes it straight into Epos Now — so your retail or hospitality counter never loses a call.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Do you still have the gift set in stock?”

Got it — placing that now.

Writing to Epos Now…

<2s

Answer time, every call

24/7

Orders & stock checks

Calls lost to voicemail

48h

Live in your business

How it works

How MapleVoice connects to Epos Now.

Epos Now is a cloud POS for retail and hospitality businesses — managing inventory, catalog, orders, and reporting across the counter and online. MapleVoice connects to Epos Now through MCP (the Model Context Protocol), so your AI voice agent can read your live catalog and inventory and write real orders into Epos Now in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to Epos Now

Live in Epos Now

Saved & synced

STEP 1

Connect Epos Now in onboarding

Secure, scoped access — no developer, no custom build, no new hardware.

STEP 2

MapleVoice reads your catalog

It pulls your live items, prices, stock, hours, and menu from Epos Now.

STEP 3

It answers & handles the call

Every call answered in under two seconds — it confirms stock, quotes, and takes the order.

STEP 4

It lands in Epos Now

The order or hold is written straight into Epos Now, ready for your team.

The difference

What changes the day you connect Epos Now.

Without MapleVoice

Stock questions send staff away from the till to go and check.

Calls ring out during busy trading hours and sales walk.

After-hours orders and enquiries go unanswered.

Phone orders re-keyed into the till go wrong.

With MapleVoice + Epos Now

The AI reads your live Epos Now inventory and answers in seconds.

Every call answered in under two seconds and written into Epos Now.

Captured and synced to Epos Now around the clock.

Orders flow straight from the call into Epos Now — no re-entry.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Epos Now data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling The Gift Loft — how can I help?

Caller

Do you still have the candle gift set in stock?

MapleVoice

Let me check — yes, we’ve got a few in stock. Want me to hold one for pickup?

Caller

Yes please, under Sam.

MapleVoice

Done — one candle gift set held for Sam. It’s in our system.

Stock confirmed in Epos Now and held for pickup. — synced to Epos Now

Where it earns its keep

What you can do with MapleVoice + Epos Now.

Retail stock checks & holds

Callers ask if an item is available — the AI reads Epos Now, confirms, and holds it for pickup.

Hospitality phone orders

Takes the order from your live Epos Now menu, confirms the total, and writes it back for the counter or kitchen.

“Are you open?” & enquiries

Answers hours, location, and availability pulled from Epos Now — no callback needed.

After-hours overflow

Catch the calls that ring out after close so orders sit ready in Epos Now when you open.

Two-way sync

It reads from Epos Now. It writes back to Epos Now.

Live on the call — never a stale copy, never a nightly export.

Reads from Epos Now

Live catalog, items & prices

Inventory & stock levels

Hours & menu

Existing customer & order lookup

Writes to Epos Now

New pickup & phone orders

Holds & special requests

Customer details & call notes

Order updates & confirmations

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Epos Now — it writes orders and holds back, live during the call.

Accurate stock answers

It quotes availability from your live Epos Now inventory, so customers hear what’s really in stock.

No missed sales

Unlimited simultaneous calls answered, so a busy day never overflows to voicemail.

Live in 48 hours

We connect Epos Now and script your catalog and policies — no project, no dev team.

Most businesses are fully live within 48 hours. We connect Epos Now, script your catalog or menu and policies, and test everything before your line goes live.

Secure by design

Your Epos Now data stays yours.

Scoped, least-privilege access

We connect only to what we need in Epos Now — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Epos Now data is never sold or shared. MapleVoice acts only on the call, in real time.

A stock question shouldn’t pull anyone off the till. MapleVoice answers it from your live Epos Now data and holds the sale.

MapleVoice + Epos Now — your questions.

Yes. MapleVoice connects to Epos Now through MCP, so your AI voice agent can read your catalog and inventory and write orders into Epos Now in real time.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside Epos Now.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Epos Now — live, with your setup. Live in 48 hours.