Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the Cloudbeds integration work?

During onboarding we connect Cloudbeds with secure, scoped access. MapleVoice then reads your availability, room types, and rates, and writes new reservations, modifications, and cancellations back — no developer or custom build required.

Is the connection two-way?

Yes. MapleVoice reads from Cloudbeds (room availability, rates, reservations) and writes to it (new bookings, modifications, cancellations), all live on the call.

Will it only offer rooms that are actually available?

Yes — it reads your live Cloudbeds availability, room types, rates, and minimum-night rules, so it only offers and books what your property genuinely has open.

Do I need a developer or a special Cloudbeds add-on?

No. We handle the connection for you in onboarding. You don’t need a developer, new hardware, or a custom Cloudbeds build.

Is my Cloudbeds guest data secure?

Yes. Access is scoped, uses least-privilege permissions, and is encrypted in transit. MapleVoice only reads and writes the reservation and guest details it needs to book the stay.

How long does setup take, and what does it cost?

Most properties are live within 48 hours, and the Cloudbeds integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Hotel PMS · Native integration

The AI phone agent that books rooms straight into Cloudbeds.

MapleVoice answers every call in under two seconds, checks your live Cloudbeds room availability, and books the reservation — so your hotel, inn, or B&B captures direct bookings instead of sending callers to voicemail or an OTA.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Do you have a king room for two nights this weekend?”

Got it — placing that now.

Writing to Cloudbeds…

<2s

Answer time, every call

24/7

Room reservations

Direct bookings lost

48h

Live at your property

How it works

How MapleVoice connects to Cloudbeds.

Cloudbeds is the property-management system hotels, inns, and B&Bs use to manage rooms, rates, and reservations. MapleVoice connects to Cloudbeds through MCP (the Model Context Protocol), so your AI voice agent can read your live room availability and rates and write new reservations, modifications, and cancellations directly into Cloudbeds, live on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to Cloudbeds

Live in Cloudbeds

Saved & synced

STEP 1

Connect Cloudbeds in onboarding

Secure, scoped access to your property and reservation data — no developer and no custom build.

STEP 2

MapleVoice reads your availability

It pulls live room availability, room types, rates, and existing reservations from Cloudbeds in real time.

STEP 3

It answers & books the room

Every call answered in under two seconds — it checks open rooms, quotes the rate, and confirms the stay.

STEP 4

The reservation lands in Cloudbeds

The booking, guest details, and requests are written straight into Cloudbeds with a confirmation sent.

Two-way sync

It reads from Cloudbeds. It writes back to Cloudbeds.

Live on the call — never a stale copy, never a nightly export.

Reads from Cloudbeds

Live room availability by date

Room types & rates

Existing reservations & guest lookup

Stay policies & minimum nights

Writes to Cloudbeds

New room reservations

Guest details & special requests

Modifications & date changes

Cancellations & call notes

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live Cloudbeds data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

Caller

Hi, do you have a king room for two nights this weekend?

MapleVoice

Let me check — yes, we have a king available Friday and Saturday night. Shall I book it?

Caller

Yes please, under the name Carter.

MapleVoice

Booked a king for Friday and Saturday under Carter. Any special requests?

Caller

A late check-in, around 9 PM.

MapleVoice

Noted in Cloudbeds — late check-in at 9. You’ll get a confirmation by email.

Reservation booked in Cloudbeds — king, Fri–Sun, confirmed. — synced to Cloudbeds

Where it earns its keep

What you can do with MapleVoice + Cloudbeds.

Capture direct phone bookings

The AI checks live availability, quotes the rate, and books the room directly in Cloudbeds — keeping the booking off commission-charging OTAs.

After-hours reservations

Catch the calls that come in when the front desk is closed or busy — they’re booked in Cloudbeds instead of going to voicemail.

Availability & rate questions

Answers what’s open and at what rate from live Cloudbeds data, then books the stay on the same call.

Modifications & cancellations

Changes dates or cancels a reservation and updates Cloudbeds, so availability stays accurate.

The difference

What changes the day you connect Cloudbeds.

Without MapleVoice

The front desk is checking in a guest and the phone rings out — the booking goes to an OTA.

Callers ask about rooms you don’t have left and the conversation stalls.

Guest details and special requests get lost between the call and the system.

After-hours booking calls go unanswered all night.

With MapleVoice + Cloudbeds

Every call answered in under two seconds and booked directly in Cloudbeds.

The AI reads live availability and offers the room types you actually have open.

Guest info and requests are written straight into the Cloudbeds reservation.

Reservations booked, confirmed, and synced to Cloudbeds around the clock.

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Cloudbeds — it writes reservations, modifications, and cancellations back, live during the call.

Books only what’s open

It reads your live availability, so it never offers a room type or date that isn’t actually available.

More direct, commission-free bookings

Unlimited simultaneous calls answered, so direct bookings don’t leak to voicemail or the OTAs.

Live in 48 hours

We connect Cloudbeds and script your room types, rates, and policies — no project, no dev team.

Most properties are fully live within 48 hours. We connect Cloudbeds, script your room types, rates, and stay policies, and test everything before your line goes live.

Secure by design

Your Cloudbeds data stays yours.

Scoped, least-privilege access

We connect only to what we need in Cloudbeds — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your Cloudbeds data is never sold or shared. MapleVoice acts only on the call, in real time.

Every direct call you answer is a booking you keep off the OTAs and their commission. MapleVoice answers them all and books straight into Cloudbeds.

MapleVoice + Cloudbeds — your questions.

Yes. MapleVoice connects to Cloudbeds through MCP, so your AI voice agent can read your live room availability and book reservations directly into Cloudbeds on the call.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside Cloudbeds.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into Cloudbeds — live, with your setup. Live in 48 hours.