NCR Aloha logoRestaurant POS · Native integration

The AI phone agent that takes orders straight into NCR Aloha.

MapleVoice answers every call in under two seconds, takes the order, and writes it straight into NCR Aloha — for table-service and quick-serve restaurants that can’t afford a missed call.

Two-way sync Live in 48 hours Secure · scoped access
Incoming call00:00
MapleVoice answered in 1.4s
“Two burger baskets and a milkshake for pickup?”
Got it — placing that now.
Writing to NCR Aloha
NCR Aloha logo
<2s
Answer time, every call
24/7
Orders captured
0
Calls lost to voicemail
48h
Live in your restaurant
How it works

How MapleVoice connects to NCR Aloha.

NCR Aloha is a long-trusted restaurant POS for table-service and quick-serve operations — handling orders, menus, and service flow at high volume. MapleVoice connects to NCR Aloha through MCP (the Model Context Protocol), so your AI voice agent can read your live menu and write real orders into Aloha in real time, right on the call.

Caller dials in
Any phone, any hour
MapleVoice
Answers & understands
MCP connector
Secure link to NCR Aloha
Live in NCR Aloha
Saved & synced
STEP 1

Connect NCR Aloha in onboarding

Secure, scoped access — no developer, no custom build, no new hardware.

STEP 2

MapleVoice reads your menu

It pulls your live menu, modifiers, prices, and hours from Aloha.

STEP 3

It answers & takes the order

Every call answered in under two seconds — it quotes, confirms, and captures the order.

STEP 4

The order lands in Aloha

The order is written straight into Aloha, ready for the kitchen.

The difference

What changes the day you connect NCR Aloha.

Without MapleVoice
Quick-serve rushes mean the phone rings out and orders go elsewhere.
Servers leave tables to take phone orders by hand.
Hand-written tickets mean mishears and remakes.
After-hours orders are lost overnight.
With MapleVoice + NCR Aloha
Every call answered in under two seconds and dropped straight into Aloha.
The AI takes the full order and fires it to the kitchen — your team stays on the floor.
Orders are structured from the call into Aloha — no scribbled tickets.
Captured and synced to Aloha around the clock.
A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live NCR Aloha data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording
MapleVoice
Thanks for calling The Drive-In — what can I get for you?
Caller
Two burger baskets and a milkshake for pickup.
MapleVoice
Two burger baskets and one milkshake. What flavor on the shake?
Caller
Chocolate.
MapleVoice
Got it — two baskets and a chocolate shake for pickup. Sending it to the kitchen now.
Order placed in NCR Aloha — firing to the kitchen. — synced to NCR Aloha
Where it earns its keep

What you can do with MapleVoice + NCR Aloha.

01

Quick-serve order overflow

Catch the rush-hour calls that ring out — orders drop straight into Aloha instead of going to voicemail.

02

Table-service takeout

Takes the full order from your live Aloha menu so servers stay with their tables.

03

Modifiers & combos

Quotes accurately from Aloha and structures combos and modifiers without mishears.

04

After-hours overflow

Catch the calls that come in after close so orders sit ready in Aloha when you open.

Two-way sync

It reads from NCR Aloha. It writes back to NCR Aloha.

Live on the call — never a stale copy, never a nightly export.

Reads from NCR Aloha
Live menu, items & modifiers
Pricing, combos & specials
Hours & availability
Existing order lookup
NCR Aloha logo
Writes to NCR Aloha
New takeout & pickup orders
Order line items & modifiers
Customer details & call notes
Order updates & confirmations
Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read Aloha — it writes orders back, live during the call.

No missed peak-hour revenue

Unlimited simultaneous calls answered, so a rush never overflows to voicemail.

Fewer order errors

Orders are structured straight from the call into Aloha — no scribbled tickets.

Live in 48 hours

We connect NCR Aloha and script your menu and policies — no project, no dev team.

Most restaurants are fully live within 48 hours. We connect NCR Aloha, script your menu and policies, and test everything before your line goes live.
Secure by design

Your NCR Aloha data stays yours.

Scoped, least-privilege access

We connect only to what we need in NCR Aloha — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your NCR Aloha data is never sold or shared. MapleVoice acts only on the call, in real time.

In a busy quick-serve, a ringing phone is a ticket walking out the door. MapleVoice puts it straight into Aloha.

MapleVoice + NCR Aloha — your questions.

Yes. MapleVoice connects to NCR Aloha through MCP, so your AI voice agent can read your menu and write orders into Aloha in real time.

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See MapleVoice working inside NCR Aloha.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into NCR Aloha — live, with your setup. Live in 48 hours.