Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the SpotOn integration work?

During onboarding we connect SpotOn with secure, scoped access. MapleVoice then reads your live menu, hours, and reservation availability, and writes new orders and bookings back into SpotOn — no developer or custom build required.

Can it book reservations into SpotOn?

Yes. The agent reads your live reservation availability and books tables directly into SpotOn, capturing party size, time, and contact details.

Can it take orders into SpotOn?

Yes. Takeout and online orders the agent takes on a call are written straight into SpotOn, ready for the kitchen — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from SpotOn (menu, availability, loyalty) and writes to it (orders, reservations, customer notes), all live on the call.

Do I need a developer or a special SpotOn add-on?

No. We handle the connection for you in onboarding. You don’t need a developer, new hardware, or a custom SpotOn build.

Does it touch payment or card data?

No. MapleVoice captures and places the order or booking; payment is handled by SpotOn as usual. Connections are scoped, least-privilege, and encrypted in transit.

How long does setup take, and what does it cost?

Most restaurants are live within 48 hours, and the SpotOn integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Restaurant POS · Native integration

The AI phone agent that takes orders and reservations into SpotOn.

MapleVoice answers every call in under two seconds, takes the order or reservation, and writes it straight into SpotOn — so your restaurant captures every call, even mid-rush.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Table for four on Friday at 7:30?”

Got it — placing that now.

Writing to SpotOn…

<2s

Answer time, every call

24/7

Orders & reservations

Calls lost to voicemail

48h

Live in your restaurant

How it works

How MapleVoice connects to SpotOn.

SpotOn is a restaurant POS and management platform — handling online ordering, reservations, loyalty, and payments for full- and quick-service spots. MapleVoice connects to SpotOn through MCP (the Model Context Protocol), so your AI voice agent can read your live menu and availability and write real orders and reservations into SpotOn in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to SpotOn

Live in SpotOn

Saved & synced

STEP 1

Connect SpotOn in onboarding

Secure, scoped access — no developer, no custom build, no new hardware.

STEP 2

MapleVoice reads your menu

It pulls your live menu, prices, hours, and reservation availability from SpotOn.

STEP 3

It answers & handles the call

Every call answered in under two seconds — it takes the order, books the table, or notes loyalty.

STEP 4

It lands in SpotOn

The order or reservation is written straight into SpotOn, ready for the floor and kitchen.

The difference

What changes the day you connect SpotOn.

Without MapleVoice

The host is seating guests while the phone rings out — reservations get missed.

Online-ordering and takeout calls pull staff off the floor.

After-hours reservation requests vanish overnight.

Loyalty regulars get no recognition on a rushed phone order.

With MapleVoice + SpotOn

Every call answered in under two seconds and booked straight into SpotOn.

The AI takes the order and writes it to SpotOn — your team stays with guests.

Booked and synced to SpotOn around the clock.

The AI looks them up in SpotOn and greets them by name.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live SpotOn data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling The Brass Tap — how can I help you tonight?

Caller

Can I get a table for four this Friday at 7:30?

MapleVoice

A table for four, Friday at 7:30 — can I get a name and number for the reservation?

Caller

Sure, it’s Priya, 555-0148.

MapleVoice

You’re booked, Priya — four guests, Friday at 7:30. It’s in our system.

Reservation booked in SpotOn — table held for four. — synced to SpotOn

Where it earns its keep

What you can do with MapleVoice + SpotOn.

Reservations without a stuck host

Books the table, captures party size and time, and logs it in SpotOn — the host stays with guests.

Takeout & online order overflow

Takes the full order from your live SpotOn menu and writes it back so the kitchen never waits on a callback.

Loyalty regulars

Looks up the caller in SpotOn loyalty, greets them by name, and applies the right perks.

After-hours bookings

Catch reservation and catering calls overnight so they’re waiting in SpotOn when you open.

Two-way sync

It reads from SpotOn. It writes back to SpotOn.

Live on the call — never a stale copy, never a nightly export.

Reads from SpotOn

Live menu, items & prices

Reservation & table availability

Hours & specials

Loyalty & customer lookup

Writes to SpotOn

New takeout & online orders

Reservations & waitlist entries

Customer details & call notes

Order updates & confirmations

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read SpotOn — it writes orders and reservations back, live during the call.

No missed reservations

Unlimited simultaneous calls answered, so a busy service never sends bookings to voicemail.

Fewer order errors

Orders are structured straight from the call into SpotOn — no scribbled tickets.

Live in 48 hours

We connect SpotOn and script your menu and policies — no project, no dev team.

Most restaurants are fully live within 48 hours. We connect SpotOn, script your menu, reservations, and policies, and test everything before your line goes live.

Secure by design

Your SpotOn data stays yours.

Scoped, least-privilege access

We connect only to what we need in SpotOn — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your SpotOn data is never sold or shared. MapleVoice acts only on the call, in real time.

A ringing phone during service is a table you might not turn. MapleVoice books it into SpotOn before it ever goes to voicemail.

MapleVoice + SpotOn — your questions.

Yes. MapleVoice connects to SpotOn through MCP, so your AI voice agent can read your menu and availability and write orders and reservations into SpotOn in real time.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside SpotOn.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into SpotOn — live, with your setup. Live in 48 hours.