Will my AI agent sound robotic?

No. MapleVoice uses the most advanced voice AI available — sub-500ms response time, natural interruption handling, and voices indistinguishable from human.

How long does setup actually take?

Our average go-live time is 48 hours. The longest part is your 30-minute onboarding call with us. After that, you do nothing while we build and launch your agent.

Does it work with my existing phone number?

Yes. We forward your existing number to MapleVoice, or we provide a new dedicated number — your choice. No disruption to your current setup whatsoever.

What integrations do you support?

HubSpot, Salesforce, GoHighLevel, Google Calendar, Calendly, Zocdoc, Toast POS, Square, and 100+ more. If you use it, we can connect to it.

How does onboarding work?

Every plan includes guided onboarding. We build and deploy your actual AI agent within 48 hours of your onboarding call. Our team handles the full setup — scripts, integrations, voice testing, and go-live — so you never touch a dashboard.

Is there a long-term contract?

No contracts, ever. All plans are month-to-month. Cancel with 30 days notice. Annual plans get a 20% discount but are never required.

How do you handle TCPA compliance for outbound calls?

MapleVoice is built TCPA-compliant out of the box. This includes proper disclosure at the start of AI calls, do-not-call list scrubbing, calling-hours enforcement, and opt-out handling mid-call.

How does the TouchBistro integration work?

During onboarding we connect TouchBistro with secure, scoped access. MapleVoice then reads your live menu, hours, and table availability, and writes new orders and bookings back into TouchBistro — no developer or custom build required.

Can it book reservations into TouchBistro?

Yes. The agent reads your live table availability and books reservations directly into TouchBistro, capturing party size, time, and contact details.

Can it take takeout orders into TouchBistro?

Yes. Takeout and pickup orders the agent takes are written straight into TouchBistro, ready for the kitchen — no manual re-entry.

Is the connection two-way?

Yes. MapleVoice reads from TouchBistro (menu, availability) and writes to it (orders, reservations, customer notes), all live on the call.

Do I need a developer or new iPads for TouchBistro?

No. We handle the connection for you in onboarding. You don’t need a developer, new iPads, or a custom TouchBistro build.

Does it touch payment or card data?

No. MapleVoice captures and places the order or booking; payment is handled by TouchBistro as usual. Connections are scoped, least-privilege, and encrypted in transit.

How long does setup take, and what does it cost?

Most restaurants are live within 48 hours, and the TouchBistro integration is included in your MapleVoice plan — not a per-connector upcharge. See Pricing for plan details.

Restaurant POS · Native integration

The AI phone agent that takes orders and reservations into TouchBistro.

MapleVoice answers every call in under two seconds, takes the order or reservation, and writes it straight into TouchBistro — so your iPad POS never misses a table or a takeout.

Two-way sync Live in 48 hours Secure · scoped access

Incoming call00:00

MapleVoice answered in 1.4s

“Can I book a table for six on Saturday at 8?”

Got it — placing that now.

Writing to TouchBistro…

<2s

Answer time, every call

24/7

Orders & reservations

Calls lost to voicemail

48h

Live in your restaurant

How it works

How MapleVoice connects to TouchBistro.

TouchBistro is an iPad-based POS built for restaurants — handling menus, table management, reservations, and orders. MapleVoice connects to TouchBistro through MCP (the Model Context Protocol), so your AI voice agent can read your live menu and availability and write real orders and reservations into TouchBistro in real time, right on the call.

Caller dials in

Any phone, any hour

MapleVoice

Answers & understands

MCP connector

Secure link to TouchBistro

Live in TouchBistro

Saved & synced

STEP 1

Connect TouchBistro in onboarding

Secure, scoped access — no developer, no custom build, no new iPads.

STEP 2

MapleVoice reads your menu

It pulls your live menu, prices, hours, and table availability from TouchBistro.

STEP 3

It answers & handles the call

Every call answered in under two seconds — it takes the order or books the table.

STEP 4

It lands in TouchBistro

The order or reservation is written straight into TouchBistro, ready for the floor and kitchen.

The difference

What changes the day you connect TouchBistro.

Without MapleVoice

Servers juggle tables and the phone — reservation calls get missed at peak.

Takeout calls during dinner pull staff away from the floor.

Reservation requests after close are gone by morning.

Hand-written takeout tickets get the order wrong.

With MapleVoice + TouchBistro

Every call answered in under two seconds and booked into TouchBistro.

The AI takes the order and writes it to TouchBistro — your team stays with guests.

Booked and synced to TouchBistro around the clock.

Orders are structured from the call into TouchBistro — no mishears.

A real call, start to finish

Hear how it actually handles the call.

It greets the caller, answers questions from your live TouchBistro data, handles the request naturally, confirms the details — and writes the result straight back. No scripts read like a robot, no hold music, no missed details.

Live transcript · MapleVoice Recording

MapleVoice

Thanks for calling Olive & Vine — how can I help you?

Caller

I’d like to book a table for six on Saturday at 8.

MapleVoice

A table for six, Saturday at 8. Can I get a name for the reservation?

Caller

It’s under Marcus.

MapleVoice

You’re booked, Marcus — six guests, Saturday at 8. It’s in our system.

Reservation booked in TouchBistro — six-top held. — synced to TouchBistro

Where it earns its keep

What you can do with MapleVoice + TouchBistro.

Reservations without a stuck host

Books the table, captures party size and time, and logs it in TouchBistro — servers stay on the floor.

Takeout during dinner service

Takes the order from your live TouchBistro menu and writes it back so the kitchen keeps moving.

Modify or confirm a booking

Looks up an existing reservation in TouchBistro and updates the time or party size on the call.

After-hours overflow

Catch reservation and takeout calls overnight so they’re waiting in TouchBistro when you open.

Two-way sync

It reads from TouchBistro. It writes back to TouchBistro.

Live on the call — never a stale copy, never a nightly export.

Reads from TouchBistro

Live menu, items & prices

Table & reservation availability

Hours & specials

Existing reservation & order lookup

Writes to TouchBistro

New takeout & pickup orders

Reservations & table holds

Customer details & call notes

Order updates & confirmations

Why teams switch it on

Built to pay for itself.

Real-time, two-way sync

It doesn’t just read TouchBistro — it writes orders and reservations back, live during the call.

No missed tables

Unlimited simultaneous calls answered, so a packed Saturday never overflows to voicemail.

Fewer order errors

Orders are structured straight from the call into TouchBistro — no scribbled tickets.

Live in 48 hours

We connect TouchBistro and script your menu and policies — no project, no dev team.

Most restaurants are fully live within 48 hours. We connect TouchBistro, script your menu, reservations, and policies, and test everything before your line goes live.

Secure by design

Your TouchBistro data stays yours.

Scoped, least-privilege access

We connect only to what we need in TouchBistro — nothing more. Revoke anytime.

Encrypted & compliance-aligned

Encrypted in transit, SOC 2-aligned practices, HIPAA-aware, and GDPR-aligned handling.

You stay in control

Your TouchBistro data is never sold or shared. MapleVoice acts only on the call, in real time.

When every server is on the floor, the phone shouldn’t be the weak link. MapleVoice puts every call straight into TouchBistro.

MapleVoice + TouchBistro — your questions.

Yes. MapleVoice connects to TouchBistro through MCP, so your AI voice agent can read your menu and availability and write orders and reservations into TouchBistro in real time.

Also connects with

Explore all 100+ integrations

See MapleVoice working inside TouchBistro.

Book a free demo and we’ll show your AI agent answering a call and syncing it straight into TouchBistro — live, with your setup. Live in 48 hours.